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Celebrity Messages Agreement
1. Introduction. This Agreement is a legal document which sets
out your rights and obligations, and those of Celebrity Messages Limited ("we"
or "us"), in relation to this site and the services offered by us through it
(the “Celebrity Messages Service"). You must take the time to read and
understand it before registering for the Celebrity Messages Service. By
registering, you accept that you are entering into a contract with us on the
terms of this Agreement. You should be aware that this Agreement may change
from time to time in accordance with Clause 23 below.
2. Becoming a User. Anybody who uses the Celebrity Messages
Service is referred to as a “User” in this document. Users can select either to
send an individual message (or a group of messages) or to register with us to
establish an "Account". All Users must be legally entitled to contract for and
use the Celebrity Messages Service. Where the User is a limited company,
partnership or other entity (an “entity”), you undertake that:
a. you are entitled to enter into this Agreement on behalf of the entity,
b. the entity will be bound to this Agreement in the same way as you, and
c. this Agreement will accordingly be enforceable both against you and the
entity.
3. Charges and messages.
a. By becoming a User, you are agreeing to pay for messages sent through the
Celebrity Messages Service. Details of our charges for sending the messages
will be notified to you when you register for the Celebrity Messages Service
and subsequently, in accordance with this Agreement. We will take payment from
the credit card, bank or other account of which you provide details.
b. Charges will be debited when the User clicks to send the message. By doing
so, the User agrees to us sending the message as soon as we practicably can,
and consequently the User will not have the right to cancel during the seven
working day cooling-off period which is provided for certain purchases under
the Consumer Protection (Distance Selling) Regulations 2000. [For the right to
cancel in-credit Accounts, see Clause 4 below.]
c. It is up to the User to ensure that each message is correctly addressed and
sent, and that the intended recipient is able to receive the message, whether
it is sent by email, multimedia messaging service (MMS) or any other means we
may make available. Before you send a message, you must read the relevant part
of our Frequently Asked Questions (FAQs) to ensure that this is the case – our
FAQs are available at www.CelebrityMessages.com/faqs
d. Because our suppliers (whether of connectivity, technology or content)
reserve the ability to increase costs to us, please note that we reserve the
right to increase the charges to be paid for sending messages. When a User
sends a message, the charge for doing so will be made clear.
e. Users who hold an Account that is in credit will be given at least ten days’
notice of an increase, and if the User does not wish to be bound by that
increase, then he/she must notify us of this fact, and request a refund within
ten days after the date of our notice to the User. Users who do not send such a
notice will be deemed to accept the relevant increase.
f. All amounts payable under this Agreement are exclusive of any Value Added Tax
(or similar tax) that may be payable. You will pay all such tax at the rate and
in the manner required by law.
g. In the event that any payment due under this Agreement is not paid on the due
date for payment then we will be entitled to charge interest on the outstanding
amount at the rate of three percent per annum over the then-current base rate
of National Westminster Bank Plc from the date payment becomes due until
payment in full. This interest will accrue daily.
4. Operation and Cancellation of Accounts.
a. If there are no Credits in your Account, we reserve the right to close the
Account without telling you in advance; however, we will notify you by email
that this has occurred.
b. Where you have paid-for Credits in your Account:
i. they will be used for the Celebrity Messages Service ordered under your
Account; and
ii. in the event that the Credits required to send messages requested through
your Account are found to exceed the amount of Credits you hold (which may
occur in the course of sending a group of messages, for example), then we will
be entitled to suspend provision of the relevant the Celebrity Messages Service
and/or sending the relevant messages until further payment has been received
from you in an amount reasonably specified by us.
c. You will be able to check the amount of Credits you have by going online and
accessing your Account.
d. If the User is a “consumer” (that is, a natural person acting outside of
his/her business in dealing with Celebrity Messages), you have the right to
cancel your Account during the seven working day cooling-off period which is
provided for certain purchases under the Consumer Protection (Distance Selling)
Regulations 2000 from the time when you register for your Account (the
“Statutory Cooling-Off Period”). If you have placed credit in your Account
during the Statutory Cooling-Off Period, and exercise your right to cancel your
Account during that period, then we will refund to you the amount of that
credit. However, please note that you will not be entitled to any refund of
credit you have used for sending messages during the Statutory Cooling-Off
Period.
e. After the Statutory Cooling-Off Period, or where the User is not a consumer,
if you cancel your Account within seven days of putting credit into it, we will
repay to you (by means of a recharge to your relevant credit card account or a
credit to your relevant bank or other account) the amount the amount of that
credit, less our administration fee for the refund (which is [£2.50] of the
relevant amount). Again, you will not be entitled to any refund of you will not
be entitled to any refund of sums you have used for sending messages prior to
the refund being made.
f. If we notify you that we are withdrawing the Celebrity Messages Service
fully, then you will be entitled to, and will be provided with, a rebate of the
amount you paid for the Credits outstanding in your Account at the time of the
withdrawal.
g. If you cancel your Account, or we cancel it for any reason, you remain
responsible for paying charges for messages sent through your Account, and for
otherwise performing your obligations, under this Agreement.
5. Registration. You undertake to register for the Celebrity
Messages Service using accurate and current information about yourself –
including your correct name, address and any other requested details. If you
are asked for, and provide, details of a credit, debit or charge card, you must
ensure that (a) you are fully entitled to use that card, and (b) it has
available funds sufficient to cover the charges which are deducted from it. As
part of the registration process for the Celebrity Messages Service, you will
receive a verification email, the purpose of which is to take reasonable steps
to ensure that the email address you have nominated during registration is
controlled by you. That email contains simple instructions which you must
follow
6. Privacy policy. Our [Privacy Policy – Hyperlink this to the
privacy policy] forms part of this Agreement, and by agreeing to this
Agreement, you also give your consent to the way we may handle your personal
data in that policy.
7. Our Role.
a. We source the celebrity messages and other content (the “Message Content”)
that you are enabled to send using the Celebrity Messages Service. The
copyright and other intellectual property in the Message Content is owned by us
and the third party from whom we have sourced some (and sometimes all) of it.
b. We will direct the messages you send through the Celebrity Messages Service
as specified by you, and for this purpose will pass them to relevant online or
mobile communications services for delivery as soon as they have passed through
our systems. Please note that the delivery of a message is dependent upon;
i. the message being correctly addressed and sent;
ii. the addressee being able to receive the message; and
iii. the relevant online or mobile communications services delivering the
message as-addressed,
and we cannot be responsible for non-delivery that results from any failure to
satisfy these requirements.
c. If we are responsible for any failure to deliver messages sent in accordance
with this Agreement, then, once we establish that we are responsible for the
failure, we will upon request refund to you the charges paid for sending that
message. Should you wish to resend the messages, you will be responsible for
arranging this. Please note that even if messages are properly sent,
non-delivery may not necessarily result from a failure on our part – in
particular, a proportion of non-delivery is to be expected when using mobile
messaging services.
d. From time to time, the Celebrity Messages Service may be unavailable for the
sending of messages. We will strive to ensure that the periods of
unavailability, which you will be informed of when you access the Celebrity
Messages Service, are kept to a minimum. You must not send messages during
these periods.
e. You, whether you are a User or not, acknowledge that we are not and cannot
be responsible for the behaviour of the senders or recipients of messages, or
for the content of those messages.
8. Changes to terms by suppliers. The Celebrity Messages
Service, and the terms and conditions which govern it, are subject to changes
resulting from alterations made by service providers, such as internet access
providers and mobile network operators, to the corresponding services provided
to us or the terms and conditions which govern those corresponding services. In
the event that any such change is made which has any effect upon the rights and
obligations of the parties under this Agreement, then:
a. the change in question will automatically bind you; and
b. we will use our reasonable endeavours to notify the relevant changes to you
as soon as is reasonably practicable.
9. Celebrity Messages Software. During the term of this
Agreement, we license to you such use of the Celebrity Messages Software and
associated documentation (collectively, the “Celebrity Messages Licensed
Material”) as we make available to you solely for use of the Celebrity Messages
service. This licence is non-transferable, non-sublicensable, non-exclusive and
royalty-free and shall be limited to the duration of this Agreement. The
Celebrity Messages Licensed Material may not be copied or distributed, or used
for any purpose other than using the Celebrity Messages Service in accordance
with this Agreement. You may not reverse engineer, decompile or disassemble any
of the Celebrity Messages Licensed Material, save to the extent expressly
permitted by applicable law. We are not an internet service provider, nor a
vendor of consumer software. In order to avail of the Celebrity Messages
Service, you must have internet access, the requisite mobile phone service, and
all the software (and skills) required for the use of the Celebrity Messages
Service and the Celebrity Messages Licensed Material via the internet.
10. Misuse of the Celebrity Messages Service. We are
responsible for ensuring that the proper use of the Message Content does not
infringe anyone’s intellectual property rights. Subject to this, you must
ensure that:
a. each message sent under your Account does not infringe the rights of any
third parties or any laws or regulations, and is not defamatory, offensive or
abusive or of an obscene or menacing nature;
b. you accord with such reasonable instructions as we may from time to time
notify to you where the sending of messages is concerned;
c. the messages you send are is not likely to cause someone needless annoyance,
inconvenience or distress, and are not inappropriate for the recipient;
d. messages are not retransmitted or sold on to anyone; and
e. no attempt is made to adapt or tamper with any of the Message Content.
If you breach any of these requirements, you will be liable to us – and also,
potentially, to a third party, such as (in the case of d. and e.) the celebrity
in question.
In the event that any service provider, regulator, or third party content
supplier (such as a provider of Message Content, or a celebrity featured in it)
makes a charge, fine, penalty or debit against us, or any deduction from sums
otherwise payable to us by reason of a breach of the above requirements, then
we will be entitled: (1) to recover from you the amount thereof, plus any costs
or expenses incurred by us in connection with the incurring of the liability or
the relevant charge, fine, debit or deduction; and (if you are an
Account-holder) (2) to “freeze” your Account, and prevent the use of any credit
held within it, and, upon notice to you, to use that credit to pay all or part
of the amount levied by the operator or regulator or third party supplier.
11. Contact from mobile network operators. If a service
provider, regulator, or third party content supplier (such as a provider of
Message Content) or other relevant party contacts us in relation to any message
sent under your Account, you agree to provide all reasonable information and
assistance we may require in connection with responding to that contact.
12. Additional services. We or our affiliates may offer new or
additional services through the Celebrity Messages Service from time to time.
Your use of those services may be subject to additional terms and conditions,
and codes of conduct, which you must comply with. Provided that those terms or
codes are notified to you on the Celebrity Messages Service (in such manner as
we reasonably determine) when you agree to take those services, any failure by
you to comply with a material provision of the terms or codes governing those
services will amount to a breach of this Agreement.
13. Operation of the Celebrity Messages Service. We reserve the
right to withdraw or modify one or more aspects of the Celebrity Messages
Service, or the entirety of it, where we have legal or commercial reasons to do
so. There may also be times when the Celebrity Messages Service becomes
inaccessible as a result of technical difficulties experienced by us, on the
Internet or on the mobile networks; we will, however, use reasonable skill and
care to overcome these difficulties where they are within our control. Please
note that there will be no refund of credits on your Accounts except as
provided elsewhere in this Agreement. For security or other reasons, we may
require you to change password or other information which facilitates access to
the Celebrity Messages Service; however, we will never ask you for your
password.
14. Liability.
a. We warrant that the Celebrity Messages Service will be performed with
reasonable care and skill with the intention of meeting our specifications for
the Celebrity Messages Service, but, given the uncertainties associated with
internet and mobile telecommunications and related technologies, cannot and do
not guarantee that the Celebrity Messages Service will meet your requirements,
including (without limitation) as to the speed of delivery of any message.
b. We also warrant that we have properly licensed the Message Content that is
made available for Users to send through the Celebrity Messages Service.
c. We will be liable as expressly provided in this Agreement, but shall have no
other obligation, duty or liability whatsoever in contract, tort (including
negligence, breach of statutory duty and any other tort) or otherwise.
d. Nothing in this Agreement excludes or restricts our liability for death or
personal injury resulting from our negligence.
e. Subject always to sub-Clause f. below, we will be liable for direct loss or
damage only, whether in contract, tort (including negligence, breach of
statutory duty or other tort) or otherwise, and whether caused by our act or
omission or that of our employees, agents or subcontractors. Our aggregate
liability during any successive period of twelve months, the first of which
shall be deemed to begin on the date when you first purchase Credits (each a
“Year”), shall be limited to whichever is the greater of:
i. £10 (ten pounds sterling); or
ii. the aggregate of the amount you have paid for Credits purchased by you
during that Year (excluding those that are refunded to you by us).
f. We will not be liable to you or anyone else, whether in contract, tort
(including negligence, breach of statutory duty or other tort) or otherwise:
i. for any loss of revenue, business, anticipated savings or profits, or
ii. for any indirect, special or consequential loss damage, costs or other
claims,
howsoever caused or arising, whether through non-supply or late supply of the
Celebrity Messages Service or other non-performance of this Agreement or
otherwise.
g. Except as expressly stated elsewhere in this Agreement, all representations,
warranties, conditions and other terms, whether express or implied (by common
law, statute, collaterally or otherwise) are hereby excluded, except in the
case of fraud, or where such exclusion is not permitted by law.
h. For the avoidance of doubt, we will not have liability to you or any other
person in respect of the content of messages, any instructions supplied by you
in relation to messages, or any other act or omission by you or through your
Account.
i. The provisions of this Clause 16 shall survive the termination or expiry of
this Agreement.
15. Indemnity.
a. Each party (“indemnifier”) shall respectively, as provided in i. and ii.
below, indemnify the other party (“indemnified”) against all costs, claims,
expenses and liabilities arising out of any action, demand, allegation or
proceeding by any person or entity (including, without limitation, any
regulator) based on:
i. indemnification by us: an allegation that the use or possession by you of
the Celebrity Messages Licensed Material in accordance with Clause 9 above or
the Message Content in infringes the copyright or other intellectual property
rights of any third party; or
ii. indemnification by you: an allegation which, if proved, would show that a
breach of Clause 10 above had occurred.
b. Indemnification under sub-Clause a. above is conditional upon the
indemnified:
i. notifying the indemnifier promptly upon being notified or becoming aware of
any matter which may be indemnifiable under that sub-Clause;
ii. not making any admission, denial or statement in relation to the matter;
and
iii. conducting the defence and settlement of the matter in accordance with
reasonable instructions given by the indemnifier, provided the instructions are
given as promptly as the indemnified reasonably requires.
16. Suspension. We will be entitled to suspend provision of the
Celebrity Messages Service to the User at any time if:
a. We are entitled to terminate this Agreement;
b. We are is obliged or advised to comply with an order, instruction or request
of the government, regulator, court or other competent authority;
c. We have cause to believe in our reasonable opinion that you are in breach of
any of its obligations under this Agreement;
d. The services of one or more of the internet services or mobile network
operators upon which the provision of the Celebrity Messages Service is
dependent suspends its provision of those services to us;
e. Any payment due to us under this Agreement is outstanding after the due date
for payment; or
f. the circumstances in sub-Clause 4.b. apply.
17. Termination. This Agreement may be terminated by notice as
follows:
a. by either party in the event the other has failed to perform any material
obligation required to be performed under this Agreement and such failure is
not corrected within seven (7) days from receipt of written notice advising of
such failure from the other party, which notice shall make reference to this
Clause;
b. by us, in the event that any modification to our contracts for the provision
of connectivity with mobile networks or any change in any law, regulation or
code of conduct makes the provision of the Celebrity Messages Service to you
illegal, prohibitively difficult or contrary to law, regulation or code of
conduct;
c. by either party in the event that the other party (being a company) presents
a petition or has a petition presented by a creditor for its winding up,
convenes a meeting to pass a resolution for voluntary winding up or enters into
liquidation (other than for the purposes of a bona fide reconstruction or
amalgamation), enters into a voluntary arrangement with its creditors, has a
receiver, administrative receiver or administrator of all or any of its
undertakings or assets appointed, or is deemed by the relevant statutory
provisions under the applicable law to be unable to pay its debts or (if an
individual) presents or has presented against him a bankruptcy petition or (if
a non UK national or corporation) shall suffer anything analogous to these
matters to occur to him or it;
d. by either party in the event that any payment due hereunder is not paid by
the other party within 30 days following the date when it is required to be
paid in accordance with this Agreement.
18. Matters Beyond Reasonable Control. Either party’s
performance of any obligation under this Agreement, other than payment
obligations, shall be excused to the extent that it is hindered, delayed or
otherwise made impractical by:
a. the acts or omissions of the other party or any internet service provider or
mobile network operator;
b. flood, fire, earthquake, strike or riot; or
c. any other cause (whether similar or dissimilar to those listed) beyond the
reasonable control of that party.
19. Assignment. We reserve the right to assign this Agreement,
and to assign or subcontract any or all of our rights and obligations under
this Agreement, but will not do so in such a way as to reduce any guarantees
you are given under this Agreement. You may not without our written consent
assign or dispose of this Agreement, nor subcontract any of your rights and
obligations under it.
20. Entire Agreement. This Agreement is intended to contain
your entire agreement with us relating to the Celebrity Messages Service; we
believe it to be fair and reasonable. It replaces all earlier agreements and
understandings with you relating to the Celebrity Messages Service, except for
any fraud or fraudulent representation by either of us. A person who is not a
party to this Agreement has no right under the Contracts (Rights of Third
Parties) Act 1999 to rely upon or enforce any term of this Agreement.
21. Changes to this Agreement. We reserve the right to change
this Agreement from time to time, and post the new version on the Celebrity
Messages Service. When we do so, we will notify you of the fact that there are
changed terms on the main screen (www.Celebrity Messages.com), and the new
version of these terms and conditions will take effect, and will govern all the
Celebrity Messages Service and your relationship with us:
a. commencing thirty days after the date of posting (or such later date as we
indicate in the relevant posting), if any of the changes is to an operative
provision of this Agreement which is capable of adversely affecting you; if you
do not wish to be governed by the new version of the Agreement, you may notify
us on or before the date when the new version of the Agreement is to take
effect, and (1) from that date you must cease to use the Celebrity Messages
Service, and (2) if the User is a consumer holding credit in his/her Account,
the User will be entitled to a rebate of the amount of that credit outstanding
in the Account at the time when the User permanently ceases use of the
Celebrity Messages Service; or
b. immediately upon the date of posting (or such later date as we indicate in
the relevant posting), if the changes are not to operative provisions, or not
capable of adversely affecting you - examples of which would include, without
limitation, changes to contact details referred to, or the refinement of
provisions that are already included, in this Agreement.
22. Severability. In the event that any term of this Agreement
is held to be invalid or unenforceable by judicial decree or decision, the
remainder of this Agreement shall remain valid and enforceable.
23. Law. This Agreement shall be governed by and construed in
accordance with the laws of England and Wales.
24. Keeping this Agreement. We don’t separately file the
individual Agreements entered into by members when they register for the
Celebrity Messages Service. You can access it at www. CelebrityMessages.com.
Please make a durable copy of this Agreement by printing and/or saving a
downloaded copy on your own computer. It is offered in English only.
25. Contact. We are Celebrity Messages Limited, and our address
is 28 Britton Road, Clerkenwell, London EC1M 5UE. We are a company registered
in England and Wales under registration no. 5310713. Our VAT registration
number is [VAT number applied]. Please note that all notices under this
Agreement are to be sent and received by email. For this purpose, your notices
should be sent to [cust], and we will send our notices to
you at the email address you notify to use when you register as a User as
changed subsequently in your Account details.
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